FAQ
FAQ
General Questions
We are PV manufacturer since 2009 with 5 Auto-matic producing lines with 1GW producing capacity every year.
In association with partners, HETECH provides complete components for both on-grid and off-grid PV systems: from solar panels to batteries, combiner boxes, inverters, cables and mounting structures. This enables us to offer more customized PV solutions to our clients based on their various requests.
Our products include the whole solar PV system covering residential, commercial and industrial level. Also we supply important components, such as solar panels, solar inverters, combined box, solar battery, mounting bracket, PV cables, etc.
Hetechpower ( Sinoshine )and Empire are our own brand, we also supply OEM services all order
under your company brand.
Meanwhile we have close cooperation with some Tier 1 company like Renesola, Jinko, JA ect, we
can supply Tier 1 panel if you prefer.
Our business scope includes Producing solar panel
Hetech is created and managed by an experienced team recognized for their passion,
professionalism and integrity. All of our executives have outstanding background in solar product manufacturing, corporate governance and international marketing.
We work together every day for our aspirations: bringing better product experience to the clients,creating a world-wide respected brand and turning the business success of the company into the professional satisfaction of our employees.
To better adopt local market and supply quick delivery, we have set warehouse in Saudi Araba in 2018 and warehouse in Poland in 2019. Germany warhouse 2023. Itay warehouse in 2024.
We expect start good business with you , we will give fully suppprting include favorable price term , technology supporting and installation gudiance ect.
We have been involves in many PV project in past several years, which include big power station over 1MW, on grid middle size project 100KW around and independent PV project ect.
Every year we collect some project and make project case file , please find recent project case file as attached.
We warmly welcome you join us and be our agent , we will give fully suppprting include favorable price term and technology supporting ect.
Please inform us your details market demand we will discuss and propose helpful suggestion for you to find the best solution for you.
We have been involves in many big power projects in the past several years and got good reputation from partners.
For project in China : we supply whole EPC services .
For oversea project : we work as materials supplier but also give all necessary technology supporting. sorry we do not provide EPC services.
As you are local company well know local conditions and have some relation recsource , you can deal with local work better than us.
* Reply your inquiry in 24 working hours
* Customized design is available, OEM is welcomed
*Samples can be offered to help you verify product and quality
* After-service always timely
Can we have our logo or company name to be printed on your products or the package?
Yes you can.
Your Logo and company name can be printed on our products by silk screen printing.
You can send us the artwork by email in JPEG or TIFF format.
High quality durable PV panel in many regions, however we are still young and not in Tier 1 list, we should make great effort testify ourself by our quality and services ect.
All our products carry IEC61215 and IEC61730 from TUV, with a life span of more than 25 years.
About 7-10days after the order confirmed.
About 7-10days after the order confirmed.
Our factory located in Zhengzhou ,you can fly to Shanghai then come to us by fast train or by air.
Please tell me your trip schedule after booked flight ticket, we arrange whole visiting for you.
we prepare certain stock for whole years, which include raw materials and final finished products . These stock help us make fast delivery.
Our stock list update every week or every month, tell me your demand detail, then we reply you if have stock or not .